Protecting your data matters. This policy explains what data HafenStadt Hamburg GmbH collects in connection with this website and how it is processed.
1. Controller
The controller within the meaning of the GDPR is HafenStadt Hamburg GmbH, Große Elbstraße 145, 22767 Hamburg. Contact: info@hafenstadt-hamburg.de.
2. Data we collect
When you reserve, we collect first and last name, email, phone, travel data, and payment confirmations. When you visit the site we log technical data (IP, user agent, timestamps).
3. Purpose of processing
Contract performance, customer communication, statutory retention obligations, website security. Statistics and marketing cookies only with consent.
4. Your rights
You have the right to access, rectification, erasure, restriction, data portability, and objection. Complaints can be filed with the competent supervisory authority.
5. Retention
Reservation data is retained up to 10 years to comply with tax and commercial obligations. Marketing data: until you withdraw consent.
6. Sharing with third parties
We share data only with partners necessary for contract performance (operators, payment processors) under contractual data-protection terms.